Privacy Policy

Effective Date: July 31, 2025

Raffles Creative Co LLC (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL], engage with our services, or otherwise interact with us.

1. Information We Collect

We may collect the following types of information from clients, prospective clients, and website visitors:

Personal Information: Name, email address, phone number, company name, and other details you provide through contact forms, service inquiries, or communications with us.
Payment Information: Billing details, invoices, and payment records (processed securely through third-party providers; we do not store full credit card details).
Usage Data: Information such as IP address, browser type, device information, and pages visited, collected automatically to help us improve website performance and user experience.
Cookies and Tracking Technologies: We use cookies, pixels, and analytics tools (such as Google Analytics) to understand how visitors interact with our website and to improve our marketing efforts.

2. How We Use Your Information

We use collected information to:

Provide and manage our creative and marketing services
Respond to inquiries and communicate with clients and prospects
Process payments and send invoices
Improve website functionality and user experience
Conduct internal business operations and analytics
Send updates, promotions, or marketing communications (with the option to unsubscribe)
Comply with legal obligations and enforce our agreements

3. How We Share Your Information

We do not sell your personal information. We may share your data only in the following circumstances:

With Service Providers: Third-party vendors that assist with hosting, analytics, invoicing, marketing, and other business operations.
For Legal Compliance: When required to comply with applicable laws, regulations, or legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

Accessing, updating, or deleting your information
Opting out of marketing communications
Restricting or objecting to certain processing activities
Requesting a copy of your data

To exercise these rights, contact us at leah@rafflescreativeco.com.

5. Cookies & Tracking

Raffles Creative Co LLC uses cookies and tracking tools to enhance website performance and personalize your experience. You can manage or disable cookies in your browser settings, but please note that some features may not function properly without them.

6. Data Security

We implement administrative, technical, and physical safeguards to protect your personal information. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless longer retention is required by law.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

9. Children’s Privacy

Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Effective Date.”

11. Contact Us

For questions about this Privacy Policy or how we handle your information, please contact us at:

Raffles Creative Co LLC
Email: leah@rafflescreativeco.com
Nashville, TN